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Ionic stopped tracking all my data two days ago

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‎09-17-2021 14:40 - last edited on ‎09-18-2021 09:22 by Fitbit Moderator

‎09-17-2021 14:40 - last edited on ‎09-18-2021 09:22 by Fitbit Moderator

I charged my ionic two days ago and since then it has stopped tracking my vitals and my steps. Any ideas

 

Moderator Edit: Clarified subject

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‎09-18-2021 09:25

‎09-18-2021 09:25

@Markyd1964 Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

Let's try restarting your Ionic and set it up as a new device to your account. Once this is done, continue monitoring its functionality. 

 

Hope this helps. 

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