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Ionic stopped tracking sleep, heartbeat or any movement at all

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‎03-30-2020 22:26

‎03-30-2020 22:26

Just noticed a few days back that it's not showing any stats when I work out or walk  No heartbeat and nomore sleep monitoring.  Shows calories and time in exercise.  No other stats.

Restarted.  Factory reset. No difference. 

 

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‎04-15-2020 13:53

‎04-15-2020 13:53

@WalkingYogi Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for letting me know that you're not getting any stats when working out or walking.

 

I appreciate the troubleshooting tried. I've shared your post with our Support team and they've mentioned you have contacted them through chat. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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