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Ionic stopped tracking steps

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‎12-04-2019 13:58 - last edited on ‎12-05-2019 17:22 by Fitbit Moderator

‎12-04-2019 13:58 - last edited on ‎12-05-2019 17:22 by Fitbit Moderator

Hi my iconic stopped counting steps etc at 03.55 this morning.It hasn't been working all day and now it has come back on at doing 433 steps when I have done my daily allowance of well over 15000.Please advise. 

 

Moderator edit: Updated subject for clarity 

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‎12-04-2019 16:52

‎12-04-2019 16:52

Try a Restart and do it several times if necessary.

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