Try Restarting your Fitbit Ionic
The first thing you need to do is to make sure that the watch is not turning on, and you can do it by restarting the device. Here’s how you can do it.
- Hold the Fitbit Ionic in your hands.
- Now press and hold the back and bottom buttons until the Fitbit Logo appears on display.
Now, if the device restarts, then the problem is solved. If it doesn’t restart, then you need to apply the next fixes.
Charge your Fitbit Ionic
If your Fitbit Ionic is not turning on, then it could be due to the fact that the device is not charged. You can try charging the device for a few minutes and then try again to restart the device.
If the device is not charging, then you need to make sure that the charger is functional. You can use another charger in your house to see if it charges your Fitbit ionic. If the charger is working properly, then the last thing you can do is to check if the charging ports are clean. Sometimes the dirt gets accumulated on the ports which stop the device from charging.
If everything is okay at your end, then there can be a hardware problem with your Fitbit Ionic. You should contact the Fitbit customer support and explain to the problem, and they will further assist you on how you can fix it.
Fitbit Ionic Won’t Turn On After Charging?
It is another very common problem with the Fitbit Ionic users, and there is only one trick that you can use. If your Fitbit Ionic is not turning on after charging, but on your smartphone, it is connected, then you can try changing the Clock Face. This trick has worked for many people, and you can also use it. Here’s how you can do it.
- Go to the Fitbit App
- Tap the Today Tab then Tap the Profile picture
- Now tap the image of your device.
- Tap the Clock Faces
- Now select any random Clock Face and apply it.
Now check the Ionic; if the device is connected to the smartphone, then the display will get on. However, if it still doesn’t turn on, then it could be the hardware issue, and you should contact the customer support.
Fitbit Ionic Won’t Turn On After Factory Reset?
Factory Reset is one of the methods which we usually use to fix the problems on our devices, and we can do it on Fitbit Ionic too. If you have factory reset your Fitbit Ionic and it is not turning on, then you can use the followi
Try Charging the Fitbit Ionic
The first step is always to try to charge your Fitbit ionic. Charge the device for a few minutes and then try to restart it. If the problem still persists, then there can be a problem with your device, and you should contact the customer support.
Fitbit Ionic Won’t Turn On After battery died?
If the battery of your Fitbit ionic has died, then you won’t be able to turn on the device until you recharge the device. Make sure to recharge the device for a few hours and then try to turn on the device. Also, make sure that the charger and the port you are using are clean because sometimes dirt gets accumulated, which results in charging problems.
Fitbit Ionic won’t turn on when I turn My Wrist?
Fitbit Ionic comes with a Screen Awake feature, which allows the display of your ionic to automatically turn on when you raise or turn your wrist. Recently, many users have started reporting that they have enabled this feature on their devices, but it isn’t working. If you are also facing this issue, then you can use the following fixes.
Check the Settings
If the Screen Awake feature is not working on your device, then the main reason could be that it is not turned on. You will need to check the settings to ensure that it is turned on. Here’s how you can do it.
- Turn on your Fitbit Ionic
- Press and hold the left button until the screen awake settings appear on the display
- Now check the settings and ensure that it is set to “Auto.”
- If it is not, then set it to Auto, and the Screen Awake feature will be enabled on your Ionic.
- If it is set to Auto, but still Screen Awake is not enabled, then you can restart your device and try again. It should fix the problem for you.
Factory Reset
If the problem still persists and you have tried other options as well, then you can go for the Factory reset option. However, I would recommend you to contact the customer support before resetting your ionic as some users reported that their Fitbit is not turning on after the factory reset. If the customer support asks you to reset the device, then you can use the following steps.
- Press and hold all the buttons on Fitbit Ionic until the Fitbit Logo appears from the display.
- Now release the bottom right button but keep holding the rest of the buttons.
- Once the device vibrates, release the other buttons as well.
- The device will start removing all the data, and once the process is complete, you will be able to use the device again.
- Now you will have to set up the device again, and the Screen Awake feature should start working.
Fitbit Ionic won’t turn on after shutdown
Many users have recently reported that their Fitbit Ionic is not turning on after they shut down the device. The exact reason behind this problem is still unknown, and there is no official information about this problem as well, but some users are suggesting that it is due to a programming issue. Whatever the reason is, but I have found a solution that worked well for most users, and it may also work for you. Here’s how you can do it.
- Hold the Fitbit Ionic in your hand
- Press and hold the left button and bottom button for 20 seconds until the Logo appears on display.
- That’s it.
This solution worked well for many users, and it should work for you as well. If the device is still not turning on, you should recharge the device and then try again.
Fitbit Ionic won’t turn on after update
Updates are an important part of any product as it improves the user experience on the device by offering additional or refined features. However, sometimes it can also mess up with the device, and If you have also recently updated your Fitbit Ionic and now it is not turning on, then here’s what you need to do.
According to Fitbit, the only way to fix this problem is to restart the device. Here’ show you can do it.
- Hold the Fitbit Ionic in your hands.
- Now press and hold the back and bottom buttons until the Fitbit Logo appears on display.
If the Ionic doesn’t turn on, then make sure that it is fully charged. If you are still facing the problem, then the last resort is to contact the customer support.
Conclusion
Fitbit is a great smartwatch, but just like any other smartwatch, it can also run into some problems, which is completely normal. I hope that this guide helped you find the solution to the common problems of your Fitbit ionic.
Moderator Edit: Personal info removed
