help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic stopped working after last update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-04-2019 22:58

‎11-04-2019 22:58

Had the watch less than a year. $300 paperweight. Never again

 Where do I send it back? 

 

 

Best Answer
0 Votes
1 REPLY 1

‎11-05-2019 06:27 - last edited on ‎01-13-2025 09:24 by Fitbit Moderator

‎11-05-2019 06:27 - last edited on ‎01-13-2025 09:24 by Fitbit Moderator

@Susanaguilar Welcome to the Community. Thanks for the details mentioned. 

Before trying any troubleshooting or taking any other action, please provide me with more details about what you're experiencing and I'll be happy to troubleshoot it with you. 

- Is your Ionic's display working?
- What are you seeing on your watch's display?
- Were you able to update it or it stopped working while you were updating it? 

Keep me posted about your Ionic.  

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes