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Ionic stopped working after swimming

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‎12-10-2019 07:38

‎12-10-2019 07:38

Went swimming on vacation last week. Ionic turned off and won’t turn in, even after being charged

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‎12-11-2019 10:54

‎12-11-2019 10:54

@Amycrites Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

In this case, I've shared your post with our Support team and they will continue assisting you through email. Please check your email inbox. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎12-11-2019 14:25 - last edited on ‎12-14-2019 17:57 by Fitbit Moderator

In response to SilviaFitbit

‎12-11-2019 14:25 - last edited on ‎12-14-2019 17:57 by Fitbit Moderator

Because this ionic was a replacement (in July 2019), Fitbit will not replace. NOT happy

Moderator edit: Updated subject for clarity 

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