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Ionic stopped working and keeps flashing website to get started

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My ionic keeps flashing website to get started an doesnt do anything else was fine a couple weeks ago lost my band an went dead ,reset to factory defaults am will not do anything now.Have done everything to get it to restart. HELP .

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Stupidpassword.

 

I appreciate your participation in the Forums and sharing that your Ionic stopped working and keeps flashing website to get started. Thank you for trying to resolve this and providing the additional details. I understand how you are feeling and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to assist you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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