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Ionic stopped working and won't charge

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‎01-02-2021 19:34 - last edited on ‎01-03-2021 11:16 by

‎01-02-2021 19:34 - last edited on ‎01-03-2021 11:16 by

Does anyone have a fix for ionic? I went to put is on today and the screen was black. Thinking it needed charging, I plugged it in. I checked it tonight and it still has not charged

 

 

Moderator edit: subject for clarity 

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‎01-03-2021 11:15

‎01-03-2021 11:15

Welcome to the Fitbit Community, @Infit.

 

Thank you for sharing the details of the issue you’re experiencing. I contacted Customer Support and was informed that they have reviewed your case already and provided a response recently. For more information, please check your inbox.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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