09-20-2019 21:14
09-20-2019 21:14
From last two days my ionic was struckked at logo pls kindly help me what I have to do
Best Answer09-21-2019 16:54
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-21-2019 16:54
Welcome to the Community @kiran.abbott. Thanks for the details mentioned.
Please try restarting your Ionic and it might be that it's not paired to your account anymore and that's why it's showing you the Fitbit logo, you will need to set it up again.
Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer09-21-2019 21:19
09-21-2019 21:19
Best Answer09-25-2019 12:11
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-25-2019 12:11
Hey @kiran.abbott. Sorry for the delayed reply.
Thanks for getting back. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you.
I'll be around if you have any additional questions!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer09-26-2019 00:34
09-26-2019 00:34
09-27-2019 09:30
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-27-2019 09:30
Thank you for getting back @kiran.abbott. I'm glad to hear that it has been resolved with our Support team.
I'll be around if you need further assistance. 😀
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer