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Ionic stuck/flashing logo

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‎04-15-2019 14:19

‎04-15-2019 14:19

Does anyone know how to get my IONIC to start?

The battery went dead after a day of working in the yard and it was placed into the charger.

However, the logo is slowly flashing and the factory/standard reboot are not responding.

Ugh...

Best Answer
5 REPLIES 5

‎04-16-2019 01:46

‎04-16-2019 01:46

Hi @Mike723 I will flag your post for a moderators attention.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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0 Votes

‎04-16-2019 04:54

In response to NellyG

‎04-16-2019 04:54

I am having the same problem.....

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0 Votes

‎04-16-2019 05:51

In response to Rojodu

‎04-16-2019 05:51

Hello @Mike723 and @Rojodu have a warm welcome to the Fitbit Community, it's great to have you on board. It's always nice to see you around @NellyG, I hope you're doing well. 

 

@Rojodu and @Mike723 I appreciate your participation in the Forums and for sharing your experience with us. Thanks for your patience and for having tried to troubleshoot this situation before contacting us. I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions.

In case you need anything else, please feel free to reply as well. Happy stepping.

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎11-05-2019 16:54

‎11-05-2019 16:54

I have the same issue. On Saturday mine just started to display the flashing logo until it died. I tried the three button reboot and even deleted the account and still nothing. I updated to the latest firmware about 1 week ago

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0 Votes

‎11-05-2019 17:39

In response to Chrispion

‎11-05-2019 17:39

I ended up getting an Apple watch. Fitbit wouldn’t repair or replace it.

Sent from my iPhone
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