Ionic stuck on Fitbit logo after restart

[Ronyu]

The watch stuck at logo screen after charging and still stuck at the logo screen after reset (hold back and lower bottons).

This is the first time after i used a new display theme from the fitbit store

Moderator edit: subject for clarity 

[Ronyu · Accepted solution]

After hard reset (hold three buttons until the logo went off then release the botton right botton then feel the vibration), pretty tricky but work.

After that, need to remove the device from app and reconnect BT, etc

[LiliyaFitbit]

Welcome to the Fitbit Community, @Ronyu.

Thanks for the details shared in your posts. I am glad to hear that you were able to resolve the issue and thank you for sharing what you did as it may help other members in the same situation. I appreciate your efforts and hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can make new friends and create your own topics.

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

Keep on visiting the forums!