Ionic stuck with Fitbit logo flashing after factory reset

[Nicjar]

I woke this morning to find my Fitbit clock had lost one hour. 

I tried to sync with my iPhone X and my Bluetooth couldn’t find it. I shutdown my Fitbit, turned off my phone and turned them on and tried again. No success. 

Next i attempted to reset via left button and bottom right. No success. Next I forgot the device from the app and tried to set up again. No success. Finally I factory reset the ionic and since then all the ionic does is flash the Fitbit logo. 

This is is extremely annoying this Fitbit was only purchased the 9/01/19. After my previous ionic died after the latest update . 

Does anyone one have any suggestions?

[TomAntenucci]

Get it replaced if still with warranty.

If not, throw it in the bin and buy a Garmin vivoactive.

[Lwiz]

If your ionic is less than a year old they should replace it, if not you are out of luck. Best they will do is offer you % off on a new one. I personally will never buy another Fitbit after the crappy customer service I got for mine. $250 is a lot to pay for a watch that gets a software issue after 14 months and is worthless.

Sent from my iPhone

[drshaferh]

This watch is 4.5 months new. It was a replacement for another one that lasted 23 months. Now my warranty is expired. I had a better run than most of the users on here. However, I will not invest in another product from this company. I’m very disappointed. 

[Lwiz]

Your warranty should be good for a year. I would call them and see if you can get a replacement

Sent from my iPhone

[kl1nton]

Well said.

[Lwiz]

I ran far far away from their crap

Sent from my iPhone

[RP05POW]

mine has started to do it tonight an issue start of the year and another problem now starting to dislike fitbits they are becoming more of an issue. and ive had a few of the watches (Charge 2, Blaze and now ionic.) and all of them have had problems.

lets hope someone gets back to me even tweeted over an hour ago 😞