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Ionic suddenly adding a lot of steps

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‎10-30-2018 02:07 - last edited on ‎10-31-2018 10:34 by Moderator Alum

‎10-30-2018 02:07 - last edited on ‎10-31-2018 10:34 by Moderator Alum

Hi  ;

 

The First Time I use fit bit Just Before one Hour , How The step count Now Is 12667 Step ?!

 

 

Moderator edit: Subject for clarity 

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‎10-31-2018 10:38 - last edited on ‎10-31-2018 10:42 by Moderator Alum

‎10-31-2018 10:38 - last edited on ‎10-31-2018 10:42 by Moderator Alum

Let me give you a warm welcome to the Community @opo_dse!

 

Congrats on you new Fitbit. During the first hour your Fitbit device is calibrating steps, must likely while you were connecting your Ionic; this started tracking steps. You can find more details here: Why do I get extra steps sometimes?

 

Let me ask you this, were you actually wearing your Ionic when this bunch of steps were added? Or you left it on a surface and when you see it, the steps were already there? In the meantime, you can negate this huge amount of steps that were added, by following the instructions in this help article: How do I delete Fitbit data and activities? 

 

Let me know if you have questions.

Heydy | Community Moderator, Fitbit
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