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Ionic switching off on its own and emoting battery

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My fitbit Ionic started by switching itself off and then now it's vibrating and emptying the batter. What should I do?

 

I tired syncing without problems but now with the battery at 0% I can't do much.

 

Please help

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Now that it is at 0 what happens when charging?

Have you contacted support?

http://help.fitbit.com/?cu=1

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