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Ionic tennis activity not showing all the details

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I put on my activity tracker for a game of Tennis - Find that the Heart rate, Minutes , calories have not been populated on the app, even tough some of data has been tracked on my Ionic...

 

There wasn't any issue last week..

 

Moderator edit: Updated subject for clarity 

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@Narenk It's great to see you on the Community. Thanks for the details mentioned. 

 

Sorry for the delayed reply. The tennis activity will show you duration, steps, bpm avg, bpm max, calories and distance.  I would like you to make sure the activity has been tracked using the exercise app.

 

If you're tracking the activity using the exercise app but it's not showing you the information, please restart it and try tracking it once again. 

 

Let me know if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Thanks Silvia for your feedback,

 

Yes I did use the exercise ap, for some reason the data mentioned in your message was not tracked

I used yesterday again and it is working fine...

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@Narenk Thanks for getting back. I'm glad to hear that your Tennis activity is showing all the stats now. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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