04-09-2020
02:03
- last edited on
04-17-2020
10:51
by
SilviaFitbit
04-09-2020
02:03
- last edited on
04-17-2020
10:51
by
SilviaFitbit
After updating my ionic this week my sleep tracker now splits my sleep in to 2 parts.
It used to track from 12.30 am up until roughly 8am , it told me when I was awake, restless , deep sleep, which was great and all worked fine. Since the update
it now tracks in 2 separate cycles
eg 1.30am to 3.20am
then I disappear for 2hrs
then tracks again from 5.20 am to 8am.
it then states as I didn’t have 3hrs consecutive sleep it can’t give me an accurate reading,
this has happened for the last 3/4 nights.
i have tried setting my sleep time on App from 12.30 to 8, but still records 2 separate logs and I go missing for a couple pimple I of hours during night?
Moderator edit: Updated subject for clarity
04-17-2020 10:50
04-17-2020 10:50
@SLD1875 A warm welcome to the Community. Sorry for the delayed reply.
Thanks for letting me know that your sleep splitted in two parts. I would like you to restart your Ionic and make sure you're wearing it higher on your wrist (about 2-3 fingers widths above your wrist bone), the band should feel secure but not too tight.
Keep me posted!
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