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Ionic turns on and off on its own

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‎11-03-2020 16:52 - last edited on ‎11-04-2020 16:43 by Fitbit Moderator

‎11-03-2020 16:52 - last edited on ‎11-04-2020 16:43 by Fitbit Moderator

Ionic is randomly turning off and then back on by itself. Battery last a lot less when it does that. It does not want to update either. 

 

Moderator Edit: Clarified subject

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‎11-03-2020 22:18

‎11-03-2020 22:18

Time for a reset. Remove it from the app and phone (Bluetooth) before resetting it. Keep it connected to a charger during the reset. Setup like a new device after the reset.

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