Ionic update, no sleep stages

[fEDu]

Please open a case for me. Since firmware update, I no longer receive sleep stages. The LED lights are not working either. 
I have done all the things possible that are recommended. Restart, move positioning, reload app, etc. 
I keep getting the inconsistent heart rate message but, there is no inconsistencies in my heart rate according to the HR tracker. 
I look forward to your assistance, 
Ed

[Odyssey13]

 Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

[fEDu]

Thank you. 

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