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Ionic vibrates and shows notifications screen

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‎02-07-2022 02:18 - last edited on ‎02-07-2022 13:27 by Fitbit Moderator

‎02-07-2022 02:18 - last edited on ‎02-07-2022 13:27 by Fitbit Moderator

Since Yesterday, all of a sudden my Ionic has started going haywire. It constantly vibrates and the notification panel comes up. I have tried restarting it several times, but no luck.

 

Moderator edit: updated subject for clarity

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‎02-07-2022 13:27

‎02-07-2022 13:27

Welcome to the Fitbit Community, @Munjal_Dave.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Ionic. Thank you for trying to get them resolved before contacting us.

 

Our team has recently released a new version of the Fitbit app (3.53 iOS and 3.53 Android). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".

 

If you continue having difficulties, please set up your Watch as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1644269187641.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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