01-19-2021 03:43
01-19-2021 03:43
Hi I have a problem with my ionic.
It did not vibrate for a while. And recently started vibrating, but it is vrry weak even on a strong vibration setting. I tried restarting, turning off and on couple times, but it did not work, so I tried factory reset and still the same.
01-20-2021 10:36
01-20-2021 10:36
Welcome to the Fitbit Community, @SamuelZ.
Thanks for the details shared in your post and for already trying to resolve the issue. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon.
I'll be around if you have any questions.
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