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Ionic was charging and now will not switch back on

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‎09-19-2019 13:49

‎09-19-2019 13:49

I have read similar comments in the form and tried all of the suggestions. Held the 2 buttons,

cleaned the contacts, changed lead and USB port and still nothing. Any advice please?

I’ve the device since Christmas 2017 and not had any issues before

Best Answer
1 REPLY 1

‎09-20-2019 06:25 - last edited on ‎01-17-2025 14:01 by Fitbit Moderator

‎09-20-2019 06:25 - last edited on ‎01-17-2025 14:01 by Fitbit Moderator

A warm welcome to the Community @spamella1976. Thanks for the details mentioned and the troubleshooting performed. 

I appreciate the research done prior posting. In this case, I've shared your post with our Support team, they will continue assisting you and providing you with further details. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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