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Ionic watch crashes

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‎12-10-2019 14:02

‎12-10-2019 14:02

After purchasing 2 of the Fitbit Ionic watches my husband adidas edition crashed 12/6/19 my Ionic crashed 12/4/19. We have only have the devices a year! They are replacing mine but not my husband’s after it was purchased from Best Buy 12/19/18. I will not purchase another one😡

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‎12-11-2019 11:52 - last edited on ‎10-10-2025 14:59 by Fitbit Moderator

‎12-11-2019 11:52 - last edited on ‎10-10-2025 14:59 by Fitbit Moderator

@Tay325 Welcome to the Community. Thanks for the details mentioned. 

I appreciate that you shared your experience with our Support team. Each case is reviewed individually and the option provided by our team is based on the Fitbit Warranty. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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