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Ionic went blank won't restart

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‎10-14-2019 21:50

‎10-14-2019 21:50

Previous watch did this once before,  I've had this one since July and it just repeated the issue.  Went from 51 percent at 10pm to non functional/ off by 5am. Won't seem to charge,  won't restart or respond

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‎10-15-2019 07:41 - last edited on ‎01-15-2025 09:26 by Fitbit Moderator

‎10-15-2019 07:41 - last edited on ‎01-15-2025 09:26 by Fitbit Moderator

@Random8532 Welcome to the Community! Thanks for the details mentioned and the troubleshooting tried. 

I would like you to confirm that you've tried the troubleshooting mentioned in this article for Fitbit devices not charging. It seems that you experienced battery draining, so it might charge once you perform the procedure mentioned above. 

I'll be around if you have any additional question. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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