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Ionic will not charge

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‎02-25-2018 09:14

‎02-25-2018 09:14

Bought an Ionic today been trying to get some charge into it all afternoon but it is completely dead

dissapointed,was hoping to start using it

back to shop I suppose?

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2 REPLIES 2

‎02-25-2018 09:36

‎02-25-2018 09:36

Have you tried different USB ports on your computer?

 

Are you changing it with a UL certified Charger?

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

Otherwise I would exchange it where ever you got it

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-25-2018 10:58

In response to WendyB

‎02-25-2018 10:58

Thanks

I have tried various ports and nothing

I will take it back tomorrow 

looks like the Ionic may have been launched too soon

this is poor for a £300 device

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