Ionic will not charge

[TDE1]

My ionic is less than a year old and it will not charge. I woke last week and it was dead. I’ve had it charging and the screen is still blank. What can I do? I’m think I should have just put that money toward an Apple Watch ;(

[WendyB]

Just kills me when me when people say I should of stuck with Apple. Or I'm going to Apple. Is this a threat?

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?cu=1

[N8teGee]

I know this probably sounds obvious but have you tried a different USB plug/adapter? Also try pressing and holding the left button and bottom right button together for 15 secs, maybe this will get it to turn on. 

[supersmart01234]

Fitbit=😍 Apple=😟

[BiggDawgATX]

I went away for the weekend and forgot to bring my charger, hence, my battery drained completely. I stuck it on the charger when I got home and saw the charging indicator at 0%. When I woke up and tried to turn it on, there was nothing and the indicator was still at 0%. I took it off the charger and put it back on and now I don't even get that.

I have cleaned the contacts, tried different chargers, tried charging it with a computer, no joy with any of those methods. Is there a trick to this of which I am not aware?

I have had this tracker for maybe 8 months. I do not want to deal with a refurbished replacement again because I went through 3 replacements for my surge; none of which worked when I received them. I like fitbits when they work, but they don't seem to last very long.

[BiggDawgATX]

It's not a threat, but trackers dying after less than a year seems to be a pretty common issue. I would never buy any apple product, but given my history with fitbit trackers, I think it might be time to try a different brand.