Ionic will not charging or turning on

[KaseyLund]

Last night the ionic got really hot on my wrist, I took it off, let sit for 30 minutes,  came back and is now unresponsive.  Will not charge, buttons do nothing,  and screen is always black. I've tried reset but no response 

Moderator Edit: Clarified subject

[Tmf12]

I am having same trouble tonight. Got a msg to recharge about 4 30pm and wont charge up or come on

[AFisher84]

Mine has done the same, and due to it not having having warranty $400 has been flushed down the toilet.

I am sure this is happening to a lot of people, that is why there is no Ionic 2. This watch is crap and fitbit knows it, but wants to continually mislead consumers for a profit on a **ahem**ty watch.

[SilviaFitbit]

@KaseyLund A warm welcome to the Community. Thanks for sharing what you experienced with your Ionic. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication with them. 

@Tmf12 Hey there. Thanks for letting me know that your Ionic isn't turning on or charging. Please try the troubleshooting posted in this article. 

@AFisher84 Welcome to the Community. Your feedback is appreciated, this helps us to continue improving our services offered. Our Support team reviews each case individually and the option provided is based in the Fitbit Warranty. If you have any questions about the option you were given, please reply to the case that you have with them. 

I'll be around if you have any additional questions.