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Ionic will not sync if I miss a day

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‎03-30-2018 18:23 - last edited on ‎04-01-2018 12:10 by Fitbit Moderator

‎03-30-2018 18:23 - last edited on ‎04-01-2018 12:10 by Fitbit Moderator

I Have a Ionic and is there any way to improve the Bluetooth signal form the Ionic.  I always have to reistall it if i dont sync every day.  It also seems like it dosent want to sync when there are other bluetooth devices connected.

 

 

Moderator edit: Clarified subject/removed labels

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‎04-01-2018 12:14

‎04-01-2018 12:14

Welcome to the Forums @gkross87.

 

I have moved your post to the Ionic board as I think you need assistance with your Ionic, more than ask for a new feature.

 

Keep in mind that your phone might have issues syncing with your phone when other Bluetooth devices are connected to it. They could be causing some interference. 

 

In this case I'd like for you to please check if your phone is on the compatibility list. If it isn't, that could explain why the connection is not stable.

 

Whether your mobile is, or isn't, compatible. You can try these steps to get your Ionic to sync. Please do keep in mind that if the phone isn't compatible we cannot guarantee that the steps will work. 

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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