02-23-2018 06:29
02-23-2018 06:29
I do not have an iPhone i have an 8+. No preview text messages in Galaxy settings. On that note, why am I not able to read text messages on ionic. It tells me I have a message, but have to go to phone to read. Anyone have this issue and gotten it resolved?
02-23-2018 06:46 - edited 02-23-2018 06:47
02-23-2018 06:46 - edited 02-23-2018 06:47
Hey there @khensley, it's nice to see you around! First of all, please double check that your mobile phone is included in the list of supported devices. I couldn't find the Samsung 8+, see my image below"
If it's included, let's try the following step-by-step:
In addition, I recommend double check the following:
Hope this helps, keep me in the loop!
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02-23-2018 12:30
02-23-2018 12:30
02-27-2018 08:15
02-27-2018 08:15
This helps when switching from android to iphone you will need to go into the app go to account>ionic>choose notifications under general>turn on calls and text messages and any other selections