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Ionic won’t charge after going dead flat

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‎08-31-2020 22:31

‎08-31-2020 22:31

My ionic went dead flat and now won’t charge. I’ve tried cleaning the plugs, checked the charger and tried holding the left and bottom right buttons at the same time but nothing is working! Any ideas??!

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‎09-01-2020 12:26 - last edited on ‎11-04-2024 16:52 by Fitbit Moderator

‎09-01-2020 12:26 - last edited on ‎11-04-2024 16:52 by Fitbit Moderator

@Gauci Welcome back to the Fitbit Community. Thanks for getting in touch about this. 

I appreciate the troubleshooting tried prior to posting. In this case, I've shared your post with our Support team and someone will reply to you as soon as possible. Keep in mind that due to recent events affecting our operations we may take a bit longer to get back to you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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