help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic won't charge just shows 0%

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-22-2020 08:57

‎08-22-2020 08:57

My Ionic won't charge just shows 0% I have tried a reset but no charge so won't reset. I have tried cleaning contacts, changed charging cables etc and no change. What are the next steps?

Best Answer
0 Votes
1 REPLY 1

‎08-25-2020 15:31

‎08-25-2020 15:31

@Forgelane45 A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

 

I appreciate the troubleshooting tried prior to posting. Since you've tried the recommended troubleshooting, I've shared your post with our Support team and someone will contact you as soon as possible. Keep in mind that due to recent events affecting our operations, we may take a bit longer to get back to you. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes