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Ionic won't charge or turn on

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‎01-08-2021 17:22 - last edited on ‎01-10-2021 12:18 by

‎01-08-2021 17:22 - last edited on ‎01-10-2021 12:18 by

I did not drop my fitbit,But, it will not turn on or even charge ? Does anybody have any idea on How to reset it?

 

 

Moderator edit: subject for clarity 

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‎01-10-2021 12:17

‎01-10-2021 12:17

Welcome to the Fitbit Community, @Jesse2017.

 

Thanks for the details shared in your post. I recommend following the troubleshooting instructions including a restart at Why isn't my Fitbit device's battery charging?

 

Keep me posted on the outcome.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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