Ionic won't charge/turn on. Black Screen of Death

[Rymeezy]

As the title suggests, my watch renders useless. Multiple cleaning methods, multiple chargers, etc... 

My watch wont turn on. Wont charge. 

I talked with a customer support rep and his solution was to buy another one...?

As anyone had any luck figuring out this faulty product?

Thanks in advance.

[Snogden]

Mine too, ridiculous these watches cost to much for customer service to say buy a new one. I think it had to do with updates.

[Jess1607]

Same here my screen had white lines and seemed to be fading so I tried to charge it. Later when I came back the screen was completely dead and won't turn on but I still get vibrations from notifications and my alarms still ring and it's so annoying because I can't even turn off my alarm 

[JoanaEsteves]

Hello,

I had the same problem this summer when I went on vacations without my fitbit.

The watch lost his battery and stay off for 15 days.

When I return the fitbit not charge neither turn on.

I put my ionic on charge for almost a week (without turn off the charger) and suddently he turn on and its ok since then.

hope it helps,