08-29-2021 11:44 - last edited on 08-29-2021 17:30 by LiliyaFitbit
08-29-2021 11:44 - last edited on 08-29-2021 17:30 by LiliyaFitbit
My Ionic was trying to upgrade last Sunday and it could not complete the update and since then it has not been working at all. My phone cannot find it to link to Bluetooth and the only thing on the display is the Fitbit Icon
Moderator edit: subject for clarity
08-29-2021 17:30
08-29-2021 17:30
Welcome to the Fitbit Community, @Chrystal75.
Thanks for the details shared in your post. I appreciate your efforts and recommend trying the following:
Restart the device: How do I restart my Fitbit device?
For complete troubleshooting instructions, see Why can't I update my Fitbit device?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.