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Ionic won’t set up heart rate

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‎02-16-2019 00:34

‎02-16-2019 00:34

My 2 day old ionic won’t set up heart rate, how do i get it to calibrate and not fail?

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‎02-16-2019 13:57

‎02-16-2019 13:57

As long as the heart rate function is turned on, there should be nothing else to set up other than putting the tracker on the wrist?

Take a look at the Fitbit help docs 

How do I track my heart rate with my Fitbit device?
Track your heart rate with Fitbit's PurePulse heart-rate tracking technology.
Why don't I see my heart rate on my Fitbit device?
Learn tips for troubleshooting the heart rate display on your Fitbit device
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