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Recently I am struggling to sync my ionic to my iPhone 6. It is set to 'all-day sync and wasn't a problem before. Over the past 2 weeks I have been having to restart my ionic to make if sync but today it won't even work. In addition over the past 2 night it has lost 10 minutes whichmademe late yesterday! Any ideas?
after doing the same for two weeks I finally rang the customer support number and they had me trying this and that and the next thing to no avail they had me my Ionic and my computer all connected to see what was going on finally they are sending me out a replacement as they could not get it to sync either Here is the number I phoned 1800 875 234 oh and the replacement is just the device not the straps charger etc I think they have updated something and its not right as there are a lot of devices in the same spot
Hi we had the same problem and we had to phone fit bit and go through all the steps with them over the phone. They ended up sending us a brand new one ...but... If your fitbit is past the warranty period tell them it was a gift. Sandee
My iconic started to lose time over the last 3 weeks I’ve tried reinstalling it several time but it still is losing time that is when it connects to my phone this may take a day to do any ideas on how to sort it please ..?
This issue seems to be more of a hardware matter, please reach out to fitbit support, they replaced mine at no cost. There seems to be no other solution
