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Ionic won’t synch

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‎03-16-2018 10:21

‎03-16-2018 10:21

Again! Since Wednesday, ionic won’t synch. Terrible device what a waste of $$$

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2 REPLIES 2

‎03-16-2018 10:34

‎03-16-2018 10:34

I am having the same problem and along side of it when I try to get a new clock face it says can not connect to the Internet. I know what you mean that you feel like it is a huge waste of money on something that don't work.

"Be chillinZ like a Penguin cause this is the way"
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‎03-16-2018 21:59

‎03-16-2018 21:59

Have you tried unpairing and pairing the watch with your phone?

If that doesn't work, try restarting your watch.

If that doesn't work try factory reseting your watch.

Do you have the latest version of Fitbit app on your phone?

Did you updated the Ionic to Fitbit OS 2.0?

Next time, please, be more specific, in order for us to help you asap. 😉

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