08-30-2020 22:57
08-30-2020 22:57
Hi! So I went swimming with my Ionic earlier this week, like have done many timeS before; however, when I got out of the pool my screen was black and my ionic was not responding at all. I thought the battery died so I charged it when I got home and I still have no response from it. I tired turning it on and off per the instructions by holding the correct buttons down, as well as a factor reset. I am not getting any response at all from the device. No vibrations, no screen activity, no lights from the bottom. The charger port is clean and all the prongs are intact. Does anyone have any idea what else I can do? It would be greatly appreciate!
08-30-2020 23:08
08-30-2020 23:08
Welcome to the forum!
Have a look through previous threads on this issue. I'm not going to repeat my thoughts/suggestion again as I and others have said the same many times. It's all there in other threads.
😐
As for what you can do... Use your warranty. Contact Fitbit support.
Out of warranty? SORRY!