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Ionic won't turn on, and doesn't respond to anything I try.

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‎07-21-2018 21:53

‎07-21-2018 21:53

I went boogie boarding with my ionic fitbit, and for two hours it working fine, and then I tried checking the time and it wouldn't turn on. I plugged it in, it doesn't show that it's charging, it won't restart with the 2 or 3 button restart. Its only 2 months old, and I emailed support, but other than that, I don't know what to do.

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‎07-22-2018 03:07

‎07-22-2018 03:07

There is nothing you can do except contact Support. If you dont hear from them in a couple of days then contact them again.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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