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Ionic won't turn on...black screen

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‎05-19-2019 17:35

‎05-19-2019 17:35

I have had this device for about 15 months and have worn it basically everyday.  It was working fine before going to bed.  However, I woke up to a black screen.  The resetting procedures have not help.  The device has not been submerged in water, dropped or exposed to extreme heat.

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‎05-19-2019 19:43

‎05-19-2019 19:43

Today I have the exact same problem.  I have had mine last then a year.  Wear it every day and night.  I went to bed and woke up to a blank screen.  None of the buttons work.  I tried charging it.  I don't see any screen.  It's still blank.  I see on my phone Fitness app I had 552 steps overnight from making trips to the bathroom.  I know the battery was low, but I have never run it to near zero.  Is there a fix or replacement?  

 

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