help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2020 19:12 - last edited on ‎11-26-2020 13:42 by

‎11-25-2020 19:12 - last edited on ‎11-26-2020 13:42 by

my Ionic is just under 2 yrs. Ran out of battery. I have been trying to turn it on after charging it for few hrs now but wont turn on . I have tried all the suggested option about using different charger/ buttons

 

so should i assume its at end of its life cycle? any contact for service center in Australia

 

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
2 REPLIES 2

‎11-26-2020 07:06

‎11-26-2020 07:06

@Brij2, you will need to contact Fitbit support so that they can help resolve this issue.  Click on the Help link at the bottom of this page, then select Get Support to find the best way for you to contact them.

Best Answer
0 Votes

‎11-27-2020 12:47

‎11-27-2020 12:47

I have the same issues 

I’ve tried new charger , leaving it on charge , re setting and everything else but it’s been 3 days and won’t turn on 

fitbit have pretty much just offered me a discount on a new one but not the one I’d like and so I assume that’s it and it’s not fixable 

I’d be interested to know if anyone’s managed to get there’s to work 

Best Answer
0 Votes