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Ionic won't turn on

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‎04-05-2021 15:00 - last edited on ‎04-07-2021 11:20 by

‎04-05-2021 15:00 - last edited on ‎04-07-2021 11:20 by

Hi, 

 

I have not used my Ionic watch for a couple of days & probably the battery died. Tried to charge it but the screen remained black. Unconnected and reconnected to power several times but there is no change.

Any advice?

 

Thank you,

Robert

 

 

Moderator edit: subject for clarity 

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‎04-07-2021 12:03 - edited ‎04-07-2021 12:04

‎04-07-2021 12:03 - edited ‎04-07-2021 12:04

Welcome to the Fitbit Community, @RobertSzasz.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend following the complete troubleshooting instructions in Why isn't my Fitbit device's battery charging?

 

Hope this helps!

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