help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic won’t turn or or charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-13-2019 22:47

‎01-13-2019 22:47

After updating the ionic, it won’t charge and not it won’t turn on. I have tried plugging it to a different laptop, but it still won’t charge.

Best Answer
0 Votes
3 REPLIES 3

‎01-14-2019 00:57

‎01-14-2019 00:57

Try restarting it several times and then see if it will charge

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎01-24-2019 00:10

In response to NellyG

‎01-24-2019 00:10

We did this and it worked, but it’s now back to not charging at all again.

Best Answer
0 Votes

‎01-24-2019 01:13

In response to Kcruz

‎01-24-2019 01:13

Mines is completely blank. It won't even restart. This lastest update seems to alot of negative affects because ever since I had nothing but problems from syncing to getting it to charge too. Now it died completely

Best Answer
0 Votes