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Ionic wont turn on after i went for a swim

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‎04-11-2019 01:16

‎04-11-2019 01:16

My fitbit was working fine for nine  months with no problems, took it for multipul swims before and no problems. Just went for a swim one day and it just turned off. Doesn't sync with my phone and the buttons don't change anything, tried charging it and it doesn't turn on. 

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‎04-12-2019 10:23

‎04-12-2019 10:23

Welcome to the Community @Samtynddall! Thanks for the details that you've mentioned and the troubleshooting that you've followed. 

 

I've shared your post with our Support team, they will continue assisting you on this matter. 

 

If you're need further assistance, I'll be around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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