Ionic wrist band broken again

[villager1]

the clasp on my ionic broke in April of this year.  I was still in warranty so it was replaced for free.  the replacement wrist band has now separated from the watch.  the warranty has now expired and despite the fact that the replacement wrist band is defective after only six months of use, i am forced to purchase a new one.  Considering two separate issues with the wrist band i would think that fitbit would recognize the poor quality of the product and attempt to provide a satisfactory solution rather than force a purchase.  i am four score years old and do not participate in active sports so hard usage is not in play.  shame on you fitbit.

[SilviaFitbit]

@villager1 Welcome to the Community.Thank you for taking the time to share your feedback regarding the quality of wristbands. 

It is particularly difficult when the watch is no longer covered by the warranty, but even though Support is eager to help with any problem you may experience with the product, they do need to adhere to the official warranty policy, this would start counting from the original date of purchase. 

Hope you can give Fitbit another opportunity in the future.