07-03-2019
14:58
- last edited on
07-04-2019
15:54
by
SilviaFitbit
07-03-2019
14:58
- last edited on
07-04-2019
15:54
by
SilviaFitbit
Hi everyone I have a Fitbit ionic and a Samsung j4+ the are compatible and I never have any issues but I need to change phone and I love the new Huawei P30, I read in loads of forums that I mite wont work but nobody is actually saying yes or not so I just want to know if anyone else have that issue or it will work for me to go a head and buy it or I gonna sell the Fitbit and get an other smarth watch to work with the Huawei, please let me know thank you. !!
Moderator edit: Updated subject for clarity
07-04-2019 16:08
07-04-2019 16:08
A warm welcome to the Community @Ricagoma. I'll be happy to clarify your question.
I appreciate the research done before posting. I've checked the supported devices and I couldn't find the Huawei P30. Our team is always testing new devices and adding them to the list but I can't confirm that your phone will always sync with your watch.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-08-2019 10:57
07-08-2019 10:57
Am sorry now but that means the P30 wont conect to my Ionic. !? I just want to know if anyone have this issue before. !? It is impossible that I be the only people around with this problem specially with the p30 being so popular. !? If it works I buy it and I be happy with both items if not I need to know before i make a desicion. !? Please let me know thanks. !?
07-09-2019 16:16
07-09-2019 16:16
Thanks for getting back @Ricagoma. Since, Huawei P30 isn't listed as a supported device. I can't confirm that your Ionic will sync smoothly.
There are users who have been able to sync their Fitbit watches with mobile devices that aren't compatible but at some point they stop syncing because they aren't in the list of devices that have been tested by Fitbit.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-16-2019 13:28
08-16-2019 13:28
Heya so I figure out since nobody here could do it, idownload an app call "sync fix for fitbit" and I did the job since, I have no issues getting texts, snaps, fb messenger, WhatsApps and even asps notifications so for anyone who have that issue that's yer answer.!!