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Is it possible to turn off the Ionic button shortcut?

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‎08-27-2021 22:22 - last edited on ‎08-28-2021 12:50 by Fitbit Moderator

‎08-27-2021 22:22 - last edited on ‎08-28-2021 12:50 by Fitbit Moderator

I have the same issue, have tried resetting multiple times  to no avail, the short cut screen will stay on, ready to toss the watch quite honestly as this is frustrating ...

 

Moderator Edit: Clarified subject

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‎08-28-2021 12:53

‎08-28-2021 12:53

@raroboy Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I appreciate the troubleshooting performed prior to posting. I see where your frustration is coming from. 

 

I moved your post to the main board, in an effort to keep the forums organized. Since you've tried the recommended troubleshooting but still experiencing difficulties, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

Hope this helps. 

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