03-05-2022
01:50
- last edited on
03-08-2022
12:29
by
EdsonFitbit
03-05-2022
01:50
- last edited on
03-08-2022
12:29
by
EdsonFitbit
I have an Ionic smart watch and should get the refund as far as i understand. I have two questions:
1. The data i have on my account is saved on my account from what i saw. Can i add a new data from a new smartwatch on the same fitbit account that i have already? if yes, does the new smartwatch have to be another fitbit smart watch or is it possible with other smart watches?
2. I loved the Ionic. which FitBit smart watch is most similar to the Ionic?
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
03-05-2022 04:42
03-05-2022 04:42
Hello @waseemfd and welcome to the Community. You are correct that all synced data is on you account. You add a new Fitbit to you current account by tapping on your profile picture then the blue +Set Up a Device option. You can't add any other brands of smartwatches, only Fitbit. The current device most similar to the Ionic is the Versa 3. The Sense uses the same operating system, but includes the ECG and EDA features. You will be disappointed if you stored personal music on your Ionic. You can't store personal music on the Versa 3 or Sense.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-05-2022 04:42
03-05-2022 04:42
Hello @waseemfd and welcome to the Community. You are correct that all synced data is on you account. You add a new Fitbit to you current account by tapping on your profile picture then the blue +Set Up a Device option. You can't add any other brands of smartwatches, only Fitbit. The current device most similar to the Ionic is the Versa 3. The Sense uses the same operating system, but includes the ECG and EDA features. You will be disappointed if you stored personal music on your Ionic. You can't store personal music on the Versa 3 or Sense.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-20-2022 07:20
03-20-2022 07:20
Thank you for your answer. Does that means that the Sense is a better watch than the Versa 3 after all since it includes the ECG and EDA features?
03-22-2022 18:38
03-22-2022 18:38
It's great to see you in the Fitbit Community, @waseemfd.
Thanks for your question.
Our team has designed different models of Fitbit devices to meet the different needs and requirements of Fitbit users. By taking this quiz you can find the product that's right for you.
Thanks for your support, @LZeeW.
Have a nice day.
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07-01-2022 21:00
07-01-2022 21:00
Please open my watch
07-03-2022 11:40
07-03-2022 11:40
Hello everybody, thank you for visiting the Fitbit Community.
Currently, there is a voluntary Safety Recall of Fitbit Ionic Smartwatches.
For more information, please visit this thread.
I am going to close this thread to keep the Community organized.
Have a nice day.
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Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!
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