07-14-2019
07:09
- last edited on
07-15-2019
06:34
by
SilviaFitbit
07-14-2019
07:09
- last edited on
07-15-2019
06:34
by
SilviaFitbit
While listening to music from my ionic on my Bose $300 wireless headphones, the music constantly drops. I switched my watch on other wrist, whichbisbso annoying and that helps a little. It still skips a little. I read all the posts about this issue and it seems there is no fix from Fitbit yet. Do u guys think it is something that can be fixed? I don't think apple watches have this problem. C'mon Fitbit, where's the fix?
Moderator edit: Updated subject for clarity
07-15-2019 06:33
07-15-2019 06:33
Welcome to the Community @DamonLJ. Thanks for the details mentioned and the troubleshooting tried.
I appreciate the research that you did on the Forums. We’re aware of it and are working to identify a resolution as quickly as possible.
We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
Please let us know if there's anything we can do to assist you in the meantime.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-15-2019 07:37
07-15-2019 07:37
Does Fitbit have a fix?
07-16-2019 11:49
07-16-2019 11:49
Thanks for getting back @DamonLJ. At the moment, Fitbit is aware of it and working on resolution. However, as mentioned before I don't have any updates about it.
Your understanding is appreciated.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.