Issues with Bose Bluetooth earphones

[StuartHaslam]

Hi there,

I am having issues with my brand new Adidas Ionic watch. It won't connect to my bose earphones. When it eventually did...Just the one time, it only played out of the right ear.

Ant help welcome!

Moderator edit: Updated subject for clarity

[SilviaFitbit]

@StuartHaslam Welcome to the Community. Thanks for letting me know that your Ionic is brand new. 

I appreciate the details mentioned. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

[StuartHaslam]

Thanks,

Its still not connecting. It is the main reason why I got the watch. Please update me as soon as you have the fix. 

Moderator edit: format 

[Cantryboy]

My Fitbit flyer work great with my Ionic 😁

[StuartHaslam]

 my watch is freezing on this screen. Why is it not working?

[StuartHaslam]

Hi there,

It still is not connecting to my earphones. It will not move past the connecting screen. I assume it is a software issue from the latest update. When will it be fixed?



YNWA
JFT96

[StuartHaslam]

Hi Silvia,

Do you have an update yet? 

[StuartHaslam]

Is there an update or fix yet for Bose ear buds?????