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Latest Android update does not allow to sync Ionic

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‎03-22-2019 18:00 - last edited on ‎03-23-2019 14:40 by Moderator Alum

‎03-22-2019 18:00 - last edited on ‎03-23-2019 14:40 by Moderator Alum

After the latest Fitbit App update for Android devices I am unable to sync my Fitbit Ionic smartwatch.

The only possibility is to use the Windows 10 Fitbit app on my laptop.

Thank you Fitbit, another issue.

Thank you very much indeed.

I keep asking myself: How far are you willing to go in order to keep disappointing me?

Shame on you!

 

Moderator edit: Updated subject for clarity.

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1 REPLY 1

‎03-23-2019 14:47 - edited ‎03-23-2019 14:50

‎03-23-2019 14:47 - edited ‎03-23-2019 14:50

Hi @SunsetRunner, thanks for reaching out to the Community. Sorry you feel that way, I'll do my best to help you out with this.

 

I really appreciate the time you've taken to report this syncing issues. Please confirm that your Fitbit app is up to date and what model of phone you're using. Did you try the steps suggested here: Why won't my Fitbit device sync?

 

I'll be waiting for your response.

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